Phone and Text Intake
Answer common calls, collect names, numbers, service needs, location, urgency, preferred time, and consent to follow up by text or email.
Virtualize Your Front Desk
An AI receptionist that can answer, text, collect details, update your database, and summarize every interaction.
LA DATA builds AI front desk systems with your internal knowledge, customer records, order flow, appointment requests, messages, and staff handoff rules.
Calls
Texts
Database
One Less Desk Bottleneck
A virtual assistant that handles the repetitive front-office work and gives staff the summary.
The system can answer calls, respond to texts, capture new leads, ask follow-up questions, look up internal information, collect order details, and route the result to the right person.
Private Knowledge Base
Train the assistant on your hours, services, policies, prices, FAQs, staff instructions, coverage areas, and escalation rules.
Database Integration
Connect customer records, intake forms, order status, appointment notes, service history, and internal task records into your own database.
Staff Summaries
Send summaries after calls, missed-call follow-up notes, daily activity reports, job-ready details, and handoff messages to staff.
Capabilities
It can work like a receptionist, dispatcher, intake clerk, and assistant.
We design the agent around the business process, not around a generic chatbot. The system should know when to answer, when to ask, and when to hand off.
Lead Capture
Capture callers who are not ready to finish a form, then follow up with deals, appointment options, or missing questions.
Order Taking
Collect complete order details, quantities, delivery or service windows, customer notes, and confirmation steps before staff review.
Appointment Requests
Ask the right scheduling questions, identify urgency, prepare calendar-ready details, and route approvals to the owner or dispatcher.
Customer Support
Answer routine questions from approved knowledge, open a ticket when needed, and summarize the customer’s issue for a human.
Internal Messaging
Send structured handoffs by email, text, Teams, or dashboard record depending on how the business already communicates.
Custom Software
Build the portal, database, admin console, scripts, and reports around the AI assistant so the work lands somewhere useful.
Example Flow
A call becomes a record, a summary, and an action.
1. Customer calls or texts
The agent answers naturally and captures contact details.
2. Agent asks the right questions
It follows your intake script and internal business rules.
3. Database record is created
Lead, order, service request, or appointment data is stored.
4. Staff gets the summary
The owner or dispatcher sees what happened and what to do next.